SHIPPING & RETURNS
Shipping in South Africa
We offer shipping on all orders within South Africa via Fastway Couriers (Main Cities), or Aramex (outlying areas).
When paying by EFT, your order will not be shipped until proof of payment is received or funds reflect in our account.
Please see your order shipping notification for tracking details, or email firstname.lastname@example.org for assistance with order tracking.
We offer shipping on all orders worldwide via DHL International.
Please see your order shipping notification for tracking details, or email email@example.com for assistance with order tracking or other international shipping enquiries.
Return & Exchange Policy
In the unlikely event that you are unhappy with your purchase, you may return it within 7 days in its original packaging and condition for a new item or a refund. The customer is liable for all courier charges on all exchanges and refunds, courier fees are payable directly by the customer or deducted from the refund amount.
The customer is liable for courier charges for all returns and exchanges. If a collection is required this charge will be deducted from the refund or payable by the customer directly.
In the event that you require a refund or exchange please email firstname.lastname@example.org to arrange for the return of your item by courier of your choice. We recommend Aramex Drop Boxes or Postnet to Postnet as the most cost-effective means.
Items must be returned in original condition within 7 days.